Saturnino Sumpok

Business Operations Analyst | Application Support

Lapu-Lapu City, Cebu

Profile

Experienced in Microsoft Dynamics 365, CRM administration, SQL optimization, and system troubleshooting. Focused on improving efficiency and data accuracy.

Skills & Tools

Skills

Microsoft Dynamics 365
Application Support
SQL Optimization
UAT Coordination

Tools

Jira / Confluence
Postman
SQL Server / MySQL
Google Workspace

Experience

Business Operations Analyst

Dgnata Philippines | 2024 – Present

Support Microsoft Dynamics 365 users
Resolve system issues & incidents
Optimize workflows and reporting

Education

BS Information & Communication Technology
Cebu Technological University (2017–2023)